Privacy Policy

1. Introduction

HiMobility LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobility technology platform, including our smart surfaces, applications, and services (collectively, the "Services").

2. Information We Collect

Personal Information

• Contact information (name, email address, phone number)
• Account credentials and subscription details
• Payment and billing information
• Communication preferences and support interactions

Device and Usage Data

• Device identifiers and hardware information
• Location data (when enabled) for navigation and contextual services
• Usage patterns and interaction data across HiMobility surfaces
• Performance metrics and diagnostic information

Accessibility Data

• Accessibility preferences and settings
• Caption and translation usage data
• Haptic feedback patterns and preferences

3. How We Use Your Information

• Provide and improve our mobility services and smart surface functionality
• Process subscriptions and deliver customer support
• Personalize your experience across HiMobility surfaces
• Send product updates, security alerts, and marketing communications (with consent)
• Ensure accessibility features work effectively for your needs
• Develop new features and enhance existing services
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information in these circumstances:

• With service providers who assist in operating our platform
• When required by law or to protect our rights and users' safety
• In connection with a business transfer or acquisition
• With your explicit consent for specific purposes

5. Data Security

We implement industry-standard security measures to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

• Access, update, or delete your personal information
• Opt out of marketing communications
• Control location data collection
• Request data portability
• Object to certain data processing activities

To exercise these rights, contact us at privacy@himobility.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

8. International Data Transfers

Your information may be processed in countries other than your residence. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or through our Services.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: